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Wednesday, February 23, 2011

Having trouble logging in?

By now you should have received your email notice from KB Corporate of the software launch. (If you haven't seen it be sure to check your spam/junk mail folder). These went out on Feb 22 and have "KB Vision Newsletter - Software Launch" in the subject line.

In this notice will be your "user name" i.e. your KB number, and a temporary password. As mentioned in this newsletter the new affiliate back office is at http://kb-vision.com. Login at the top right hand corner of this page with your KB# and temporary password provided in this notice.

If for some reason you are having problems logging in with the password provided or you can't find or never received this email newsletter:

Go to http://kb-vision.com
  • Click "login" in the top right hand corner
  • Click on "forgot password" at the bottom of the drop down login menu. This will bring you to the "forgot password" page. 
  • At the bottom of this page enter your KB# where it says "your username"
  • Click "send password"
You will be emailed a new temporary PW to the address you originally signed up in KB with, which you will be able to log in with and set up. (If this doesn't show up within a few mintues check your spam/junk mail folder).

Once you receive the new email with your temporary password click here for instructions on how to set up your new back office

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